Troubleshooting
This page will help you with any issues you might be experiencing using the R-50 bot.
R-50 Error codes
| Error code | Description |
|---|---|
1 | Microsoft WinHttp error. Either the Microsoft WinHttp library is missing or damaged, or the computer is critically low on resources such as free memory |
2 - 4 | Failed to connect to the message hub - check your internet connection |
5 - 11 | No response from the message hub - check the reliability of your internet connection |
12 | You are already using the same receiver details in another copy of the receiver EA |
13 - 14 | Corrupt response from the message hub - check the reliability of your internet connection |
1005 | Your account is inactive, and is no longer allowed to receive messages through the EA |
2000 | The copy of the sender/receiver EA is out of date - you need a new version of the software |
2002 | Your account has not been set up as a subscriber (or has been removed from the subscriber list) |
2003 | Incorrect password |
2004 | There are too many users already connected to the sender's trades |
2005 | Your account is already being used on another computer to receive trades |
2006 | Your computer has been blacklisted because of abuse |